Support

How to Get Help

The fastest way to get support is directly inside the video chat:

1. Open the video chat on the main page
2. Tap or click on "Messages" inside the chat interface
3. Send your support request — a support agent will assist you

Chat & Billing Support

The video chat service is operated by Coomeet.com. For questions about:

• Account issues or login problems
• Purchasing or using minutes
• Canceling payments or subscriptions
• Refund requests
• Reporting inappropriate behavior
• Ban appeals

Contact Coomeet directly at: support@coomeet.com

Technical Issues

• Camera not working: Make sure your browser has permission to access your camera and microphone. Chrome and Firefox work best.
• Connection issues: A stable connection of at least 1 Mbps is recommended for smooth video chat.
• Mobile: AdultRandomChat works in mobile browsers — no app download needed. Clear your browser cache if you experience issues.

General Questions

For questions about the AdultRandomChat.com website (not the chat service), contact us at: support@adultrandomchat.com

What to Expect

• Quick responses — most issues are handled promptly
• 24/7 availability — help is always a message away
• For the fastest response, use the in-chat support feature